Telecom giant to create 50 new jobs in the South Shields

One of the UK’s largest telecom companies is set to recruit about 50 staff in South Shields as part of plans to employ 1,000 new contact centre workers in the UK, a news report has been able to reveal.

BT’s consumer division has already filled an extra 1,000 roles in its UK contact centres to enable it to service more of its residential customers in the UK and is in the process of recruiting a further 1,000 before April 2017.

This latest recruitment will expand BT’s involvement in the regeneration of South Tyneside which is centred on the BT South Tyneside strategic partnership between BT and South Tyneside Council.

Libby Barr, managing director of customer care at BT Consumer, said: "This latest recruitment is part of our commitment to provide the best possible service for our customers.

"Major investments such as BT’s acquisition of EE, which brings together the UK’s leading fixed line and mobile phone operators, and the growing strength of BT Sport have been making headlines across the UK and offer wide-ranging benefits for our customers.

"BT is already a major employer in South Tyneside and it’s great news that we can build on this and increase our presence in the borough."

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